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Privacy Policy

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This Privacy Policy describes how Northstar Capital (“we”, “us”, or “our”) collects, uses, stores, and protects personal data. It outlines our data protection obligations and your rights under the Singapore Personal Data Protection Act 2012 (“PDPA”) and, where applicable, the General Data Protection Regulation 2018 (“GDPR”).

Our policy is to protect your privacy and personal information. This Privacy Policy sets out the information we collect from you in order for you to use our services, how we manage that data, and our reasons for holding it. We respect the confidentiality of your information and your right to privacy.

From time to time, we may update this Privacy Policy. Any changes will be posted on our website and will take effect from the date of publication.

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Data Controller

Northstar Capital is the data controller of your personal information, and this policy applies to all processing activities carried out by us.

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@northstar-cap.com

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Collection of Your Data

As part of providing our services, or information about our services, and to ensure we do so in a compliant manner under applicable laws and regulations, we may collect personal information from:

  • clients and potential clients

  • visitors to our website

  • service providers, suppliers, and professional counterparties

This may include information collected directly from you or from third parties carrying out identity verification, credit checks, or regulatory compliance checks on our behalf, including anti-money laundering and counter-terrorism financing requirements.

We may collect your name and contact details (such as email address, phone number, or address) to provide you with information about our products and services that you have requested or expressed interest in. Where personal information is obtained via a third party, it will only be provided to us where you have given appropriate consent or where permitted by law.

You may opt out of receiving marketing communications at any time by contacting us at info@northstar-cap.com.

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Information We Collect

We may collect and process the following categories of personal information, where relevant and permitted by law:

  • Full name, address, and contact details

  • Date of birth and gender

  • Professional, employment, and corporate information

  • Identification documents (such as passport or driver’s licence)

  • Proof of address (such as bank statements or utility bills)

  • Tax identification numbers

  • Information relating to criminal convictions or regulatory findings (where legally required)

  • Information regarding income, source of funds, source of wealth, assets, and liabilities

  • Transaction history and investment experience

  • Financial and portfolio-related information

  • Banking relationships and bank account details

This information is obtained through your use of our services, onboarding processes, website interactions, and ongoing communications with you.

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Website and Technical Information

Our website and electronic communications may use cookies, web beacons, pixel tags, or similar technologies to:

  • track website usage

  • analyse traffic and engagement

  • improve website functionality

When you interact with our website, our servers may automatically log certain technical information, including IP address, browser type, access times, and pages visited. This information is used for operational, security, and analytical purposes.

Storage and Security of Personal Information

We take reasonable and appropriate measures to protect your personal information from misuse, interference, unauthorised access, loss, modification, or disclosure.

Personal information is generally stored in secure electronic databases and systems, with paper records stored in controlled environments. Our safeguards include:

  • password-protected systems with restricted access

  • defined data ownership and access controls

  • activity logging and monitoring

  • encryption of data in transit

  • secure physical and electronic storage

  • limited printing of personal data

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We train employees who handle personal information to respect confidentiality and privacy obligations. Breaches of privacy are taken seriously and addressed promptly.

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Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

Certain records may be retained for up to seven (7) years following the end of our relationship with you, including:

  • customer due diligence and onboarding documentation

  • transaction and investment records

  • communications and correspondence

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When personal information is no longer required, it will be securely deleted, anonymised, or destroyed.

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Disclosure of Personal Information

We may disclose personal information to third parties where necessary and permitted, including:

  • regulators and government authorities

  • professional advisers and auditors

  • identity verification and compliance service providers

  • technology and operational service providers

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We do not sell, rent, or trade your personal information.

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We may also disclose personal information where required by law or where we believe in good faith that disclosure is necessary to:

  • comply with legal or regulatory obligations

  • protect our rights or property

  • prevent fraud, money laundering, or other unlawful activities

  • protect the safety of individuals or the public

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Transfer of Personal Data Overseas

Your personal data may be transferred, stored, or processed outside Singapore. Where such transfers occur, we will take reasonable steps to ensure that the recipient provides a level of protection comparable to that required under the PDPA and, where applicable, GDPR.

By using our services and providing your personal data, you consent to such transfers.

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Your Personal Data Rights

Subject to applicable laws, you have the right to:

  • be informed about how your personal data is used

  • request access to your personal data

  • request correction of inaccurate or incomplete data

  • request deletion of your personal data

  • withdraw consent at any time

  • object to or restrict certain processing activities

  • request transfer of your personal data

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Requests may be made by contacting info@northstar-cap.com. We will respond within a reasonable timeframe and in accordance with legal requirements.

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Complaints and Queries

If you have any concerns, questions, or complaints regarding how we handle your personal data, please contact us at:

Email: info@northstar-cap.com

We will investigate and respond promptly. Where applicable, you may also lodge a complaint with the Personal Data Protection Commission of Singapore (PDPC) or your relevant supervisory authority.

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Cookies Policy

Our website uses cookies. By using our website, you consent to our use of cookies in accordance with this policy.

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What Are Cookies?

Cookies are small text files placed on your device by web servers. They help websites recognise users, remember preferences, and analyse usage.

Cookies may be:

  • Session cookies, which expire when you close your browser

  • Persistent cookies, which remain until deleted or expired

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How We Use Cookies

We use cookies to:

  • recognise your device

  • track navigation and website usage

  • enable website functionality

  • improve usability and performance

  • analyse website traffic

  • personalise content

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Cookies do not typically contain information that directly identifies you, but may be linked to personal data we hold.

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Third-Party Cookies

We may use third-party analytics tools such as Google Analytics to analyse website usage. These tools use cookies to generate reports on website activity. Google’s privacy policy is available on its website.

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Managing Cookies

Most browsers allow you to refuse or delete cookies through their settings. Blocking cookies may affect the functionality of certain parts of the website.

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You can find instructions for managing cookies through your browser’s help pages, including for Chrome, Safari, Firefox, and Edge.

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